WEEK 7 PROPOSAL

About The Company:

The company I chose for my project is a small consignment shop in my hometown of Hamilton, NJ called ‘NU2U.’  Bill and Janet Newton opened up shop a few years ago in a little shopping strip mall called Briarwood Shopping Village.  A customer can go in and buy consigned clothing, or they can sell their gently used clothing and receive a percentage of the sale price after 60 days on display.

The reason I chose this business is because I had heard about it through word of mouth.  Usually, a place like this is well known, especially in a town filled with franchises.  I thought it would be important to be able to advertise further.   NU2U has nice, user-friendly website where they are involved in blogging and social media to keep them in the mix.  However, I haven’t seen any print advertising or promotions around town.

My Plan:

As stated before, I think it’s important for them to promote themselves through print ads around town.  I want to design some ads in this area.  I also want to advertise more thoroughly through social media, especially Twitter.  I want to develop the idea that if someone Tweets a photo of an accessory they bought from NU2U using the hashtag #NU2UHamilton, they can be chosen to win a 50% off coupon for a piece of jewelry of their choice.

http://nu2ucf.com/

AV31010­MidTerm

The three types I have chosen are Social Media sites, Installations, and Direct Marketing.  These types of advertising all share different aspects, but more prominently, they differ quite a bit in nature.

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Direct marketing, for example, may involve people on the streets who are hired to stop passerby and persuade them to sign a petition to gain equal rights for gays and lesbian.  This form of advertising requires an intense interaction between the advertiser and the audience member.  Often times, people avoid or ignore petitioners because they don’t want to invest such time and interaction to listen to a pitch.  But, when a person is hooked, there is a required physical exchange of interaction between the two people.  The audience must engage in a two way conversation, answering questions like, “I’m fine, how are you?, No/Yes I’m aware of the inequality in the government system,” etc.   The knowledge in the person’s head may be whether or not their personal beliefs lie in accepting or rejecting gay rights.  The knowledge in the world is that the topic of gay rights has been a controversial one in society.  The interaction is made useful by maneuvering the person to sign the petition.  Physically approaching a person and asking for a moment of their time is how the interaction is targeted.

Social media sites are quite different than direct marketing tactics, because the interactions are sometimes in direct.

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Twitter is a good example of a social media site in which there’s a required exchange of information.   When I tweet, “I just went to Texas Roadhouse and it was really delicious,” it is put out into the world, and the world can respond right back, making it a two-way flow of information, similar to direct marketing.  An important difference, however is that the world can passively view the information you put into the world without responding to it.  It is up to the user whether they want to make it a truly interactive exchange or not.  Texas Roadhouse has the option to type “Texas Roadhouse” into the Twitter search bar, see that I’m tweeting about it, and respond to my tweet.   They can also just see my tweet, and decide not to respond.   In terms of usability, social media sites are effective because (most of them) have an easy mental model and the affordances are obvious for the most part.   However, because the Internet is a fairly new technology, the affordances and mental mapping may not be as easy for a middle-aged man to understand than it would be for a teenager.

One form or advertising that does, however, include a great mental model and affordances are physical installations.  For example, in class we looked at the PlayStation Bubble Wrap ad.

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The audience is required to pop the bubbles, which are defined by PlayStation controller buttons.  This is interactive because the affordance of popping is widely acculturated, and amusing.  A bus stop is the perfect place for the installation because chances are you’re bored while waiting for the bus.  The interaction of the ad is targeted because it’s playful and informative.   This type of advertising is different than direct marketing because it does not involve the same requirement of information.  In direct marketing, the audience member is required to make a decision about the ad being available to them.   They can choose whether or not to buy it, or sign it.  With the installation, the only required exchange of information includes your finger popping the bubble, and you being informed that PlayStation exists.

All three of these forms of advertising include some kind of exchange of information, knowledge, and effectiveness to make them succeed in their own rights.  Despite these qualities, they also have their own ways specific in which they inform their world’s audience.

#4 Chapter Summary/Response

With the emergence of the Internet, comes a dramatic shift in the way we approach advertising.  Since Netscape, a majority of the world’s trading regions have adopted the web browser technology extremely fast.  This was an absolute foreshadowing to how integral the Internet would be for our society. 

            As stated before, with the Internet comes a significant change in reaching an audience.  With traditional technologies such as television, newspaper, outdoor, and radio, advertisers have implemented a one-way promotional communication in any mass media. Contrary to tradition, the Internet is a new playground in which advertisers can easily change the one-way dynamic into a two-way communication system.  With the newly emerged Social Media technology in particular, advertisers can play upon mechanics of usability to their advantage.  Social media is all about user-generated content.  Users interact with one another by posting photos, videos, and opinions and get immediate feedback from other users.  Most users admit to viewing others’ Internet contributions.  Advertisers can ultimately jump into the action and blend right into the community.  Twitter is a perfect example.  I may Tweet, “Just got home from Texas Roadhouse with my family, it was delicious.”  Many people can see my public Tweet, which means the official Texas Roadhouse Twitter can, too.  They may immediately respond to my tweet, “Glad you enjoyed it! Next time, try the new 1.5lb Monster Steak!”  In terms of usability, this is perfect because I already know how to use Twitter, I know its affordances, and I know its limitations.  Texas Roadhouse’s only challenge is to be able to respond to me in a witty and professional way. 

            These new advertisers are obtaining the opinions and feedback of consumers like they could not previously obtain so easily and quickly.  Yes, there have been ways that advertisers would ask consumers to mail a letter with feedback, but that would require a consumer to actually go out of their way to do that if they were feeling particularly strong about an issue.  With today’s technology, advertisers can simply search “Texas Roadhouse” into a search box on Twitter and see peoples’ feedback, even if it’s non-direct.  In this case, it’s better to receive information surreptitiously because advertisers can see the true feelings and opinions about their products and services– both negative and positive.

BLOG #3: SUPER BOWL COMMERCIALS

  • T- Mobile: mentioned hash tag (C)
  • WeatherTech.com: mentioned website (C)
  • Transformers Movie: Hash tag/website (C)
  • Volks Wagon: Hash tag (C)
  • H&M: hash tag (C)
  • Lovely Pistachio: hash tag/website (C)
  • Coca Cola: hash tag (C)
  • Sonos: hash tag (C)
  • Toyota: website (C)
  • Subway Sandwiches: Twitter/ website (C)
  • Fox Sports: “Stay tuned” (D)
  • Care Aut: website (C)
  • Jeep: website/ hash tag (C)
  • Pepsi: website (C)
  • Audi: hash tag (C)
  • Sprint Mobile, Heinz: website (C)
  • Honda: #HugFest (C)
  • Budweiser: #SaluteAHero (C)
  • Chrysler: #AmericanImport (C)
  • AT&T/ Beats Audio: website (C)
  • Bank of America: Download U2 songs and they will donate money to AIDS (A)
  • Hundai: (C)
  • Bdweiser: (D)
  • Cheerios: (D)
  • Squarespace: (D)
  • Chevy: (C)
  • GoDaddy.com: Go to Gwenspuppets.com (A)
  • Toyota: (C)

Video

Blog #2: Interactive Honda Ad

This is an example of an interactive billboard which was first displayed in Wexford Steet, Dublin. People on the street can text a number displayed on a billboard to activate the image of the Honda on the billboard. When the poster is activated, actual smoke puffs out from the exhaust pipes and the rear headlights flash.

The user then receives a text message with a link to the Honda mobile website where they can learn more about the car.

Blog #1: Analyzing Interactive Ads In Terms of Usability

Adrienne Pontani
Interactive Advertising
Analyzing Interactive Ads in Terms of Usability

On the Web:

1) When going to http://www.att.com to gather information about purchasing a new cell phone, a banner advertisement was present as soon as the page loaded. The ad depicted cellphones with copy saying,” AT&T MOBILESHARE VALUE PLANS Starting at $45 per month, no annual contract” with more copy underneath stating, “LEARN MORE” which was a large, blue, clickable button. In terms of the mental model, one can assume that the ad is there to solicit consumers to buy the Mobilshare Value Plan. One affordance is that it can be visualized on a screen and has a call to action. A constraint is that it cannot answer any questions that are not present after clicking on the call to action link.

2) When I went to http://www.hm.com, the home page showed an advertisement on the side, informing the audience of an online offer of “50% off spring items.” All of the mechanics and interactions are parallel with that of the AT&T ad.

3) When reading Allure magazine, there was an Advertisement for Dior perfume. The ad also included a free sample of perfume that was being advertised. When the tab on the side of the page was pulled over, the consumer could smell the perfume and opt to put it on their body to test the scent. In terms of usability, the mental model is that we assume the ad is for testing a perfume. For its affordances, it can naturally be seen, felt, and smelled. The ad can be torn and pulled. Its constraints are that the supply of perfume is very limited. It only has a small amount for smelling or rubbing on your skin once or twice.

4) This last example is an advertisement for Tyskie beer. The ad is a sticker of a Tyskie beer mug that is placed behind a handle of a glass door, representing the handle of the mug. I liked this ad a lot because it took the example of the door we used last week, and incorporated an ad. The affordance is that the door is meant to be used to enter or exit a room. Its constraint is that it is a blockage. In order to enter the building in which you’re going into, you must engage with the advertisement.